The security of your information is our top priority. This policy clearly sets out what data we collect, why we collect it, and how we keep it protected.
Steps We Take to Protect Your Privacy at e999
All your information and transactions are secured with SSL-256-bit encryption — as safe as your bank.
Your personal information is never sold to or shared with third parties without your permission.
All data is stored on secured, access-controlled servers. Unauthorized access is not possible.
We only collect information strictly necessary to provide our services — nothing more.
You can view, update, or request deletion of your data at any time.
You can opt out of promotional emails or notifications at any time.
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
This policy applies to all users of e999.
This Privacy Policy e999 Applies to the (https://e999.ng) platform and its associated mobile applications. We believe you should have full control over your personal information.
e999By registering or using any of our services, you agree to this Privacy Policy. You will be notified in a timely manner of any changes to the policy.
This document has been written in plain language so it is easy to understand. If anything is unclear, please reach out to our support team.
e999 Only the information necessary to deliver our services properly is collected. No additional data is gathered beyond that.
| Types of Data | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID | Account Verification (KYC) |
| Contact Information | Email, phone number | Account Management |
| Financial Information | Bank account or mobile banking number | Deposits & Withdrawals |
| Technical Information | IP address, device information, cookies | Security & Experience Improvement |
| Gaming Activity | Game history, betting information | Responsible Gaming Assurance |
Your full card or bank account details are never stored on our servers — only encrypted tokens are used.
Collected data is used solely for the following purposes:
Your information is never sold to advertising companies or used for marketing purposes without your consent.
Your information is stored on secured servers. e999 The following security measures are in place:
How long we retain data: Information for active accounts is retained at all times. After an account is closed, data is generally kept for up to 5 years as required by law, then securely deleted.
In the event of a data breach, e999 will notify affected users within 72 hours.
e999 Uses cookies to improve your browsing experience. Cookies are small data files stored on your device.
You can disable cookies in your browser settings, though this may affect some site functionality.
You have the following rights regarding your personal information:
To exercise these rights, please contact our customer support. We aim to respond within 30 days.
e999 Not for users under 18. We do not knowingly collect data from minors.
If you believe a minor's information has been collected by mistake, please notify us immediately — we will delete the data promptly and close the account.
This Privacy Policy may be updated from time to time. We will notify you of any significant changes via email or a platform notification before they take effect.
Continued use of the platform after any changes constitutes acceptance of the updated policy.
For any privacy-related questions, complaints, or requests, please get in touch with us:
We aim to respond to all enquiries within 48 hours. Complex matters may take up to 30 days.
To Protect Your Information e999 Always committed. Our privacy policy adheres to international data protection standards.